Privacy Policy

At ToySmart, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase from toysmart.pk.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you place an order or create an account, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely through third-party gateways)

b. Non-Personal Information

We may collect non-identifying data such as:

  • Browser type and version
  • IP address
  • Device type
  • Pages visited and time spent on the site
  • Referral source

This helps us improve our website’s performance and user experience.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our website, services, and product offerings
  • Send promotional emails or newsletters (only if you opt in)
  • Prevent fraud and secure transactions

We do not sell, trade, or rent your personal data to third parties.

3. Sharing Your Information

We may share your information with trusted third-party service providers who assist us with:

  • Payment processing (e.g., COD, JazzCash, Easypaisa)
  • Shipping and logistics
  • Email marketing (if subscribed)
  • Analytics tools (e.g., Google Analytics)

These providers are obligated to protect your data and use it only for the purpose of supporting our services.

4. Cookies and Tracking Technologies

ToySmart uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze site usage and traffic patterns

You can choose to disable cookies in your browser settings, but doing so may affect website functionality.

5. Email Marketing

With your permission, we may send you emails about new products, promotions, and updates. You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

6. Data Security

We implement strong security measures to protect your personal information. All transactions are encrypted using SSL (Secure Socket Layer) technology. Access to your personal data is limited to authorized personnel only.

7. Children’s Privacy

ToySmart does not knowingly collect personal data from children under the age of 13. If we become aware that a child has provided us with personal information, we will delete it immediately.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at: info@toysmart.pk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: toysmart.ptc@gmail.com
📞 Phone: +923211115095
📍 Address: Office no 3 Ground floor , Building 1A Ahbab Colony Near purana thana road Lahore – Thokar Multan Road, Punjab, Pakistan.